Privacy Policy

1. Introduction

Welcome to Ashok Sweets. We respect your privacy and are committed to protecting the personal information you share with us through our website, online services and other communication channels.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, contact us or interact with our services.

2. Information We Collect

Depending on how you interact with Ashok Sweets, we may collect the following information:

Personal Information

• Your name and contact details.
• Mobile number and delivery address.
• Billing and order-related information.
• Information you provide when contacting us.

Technical Information

• IP address and browser information.
• Device type and operating system.
• Pages visited and website interaction data.
• Date and time of website visits.

We collect information only when it is reasonably necessary for providing and improving our services.

3. How We Use Your Information

The information collected may be used for the following purposes:

• To process and manage your orders.
• To provide customer support.
• To communicate with you about your order or enquiry.
• To improve our website, products and services.
• To maintain website security and prevent misuse.
• To comply with applicable legal requirements.
• To send promotional communication where permitted and applicable.

You may contact us if you do not wish to receive promotional communications from us.

4. Information Sharing

Ashok Sweets does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when required to operate our business, such as:

• Delivery and logistics service providers.
• Payment processing service providers.
• Website hosting and technical service providers.
• Legal or regulatory authorities where required by law.

Service providers are expected to use information only for the purpose for which it has been shared and in accordance with applicable requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us remember preferences, improve website functionality and analyse website traffic.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable laws, you may have the right to request information about the personal data we hold about you.

You may also contact us to:

• Request correction of inaccurate information.
• Ask questions about how your information is used.
• Request deletion of information where applicable.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communication.

We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website and services are not intentionally directed towards children. We do not knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, you can contact Ashok Sweets using the details below.